"I believe that people are born to love life and are willing to help each other, but what is it that makes it difficult for us to experience the love in our hearts and causes us to hurt each other?" In fact, the reason is that many people do not know how to communicate, and the moment they speak, they cause misunderstandings, quarrels and estrangements. Especially the following 8 sentences are annoying as soon as they are spoken. Indicative "You should." This kind of condescending guidance will turn communication into an order and trigger resistance. Casual intervention often disrupts the pace of other people's work and makes people feel disgusted. Questioning "Why not". Sometimes we try to offer suggestions, but it comes across as questioning and accusatory. You might want to change it to "What do you think if I do that?" This consultative tone is more likely to be accepted. Labeling "Why are you always like this?" Everyone makes mistakes from time to time. Don't judge the other person by one blow, otherwise he will feel wronged or even angry. Impatient "Don't tell me." We think we know it all, so we refuse to listen to other people's "excuses." This kind of contemptuous attitude will make the other party feel that they have nowhere to complain and feel aggrieved. Threat "If... then I will..." Threats often cause rebellious psychology. It is better to use rewards, that is, promise to give a certain reward if the other party does something, which is often easier for people to accept. First up and then down "It's okay, but..." This kind of affirmation is just superficial, the key point is after the “however”. This sentence structure makes people feel that we are insincere and even a little contemptuous. It can be changed to "It's already very good, it would be perfect if it could be improved a little bit more." Hahahaha "Who knows." Such ambiguous words mean perfunctory, while everyone wants their voice to be taken seriously. It can be changed to "My opinion is different from yours, you should ask others for their opinions." Comparative "Look at others." We always think that comparison can help people "learn shame and then become braver", but we don't realize that using this sentence pattern too much will backfire, easily making people give up on themselves, and making us appear too picky, thus affecting relationships. In response to the above problems, you may wish to pay attention to the following communication skills: 1. Point out the impact of other people's behavior on us without judging or blaming them. 2. Express your own feelings and emotions without inferring others’ intentions. 3. While expressing your own needs, ensure that the other party feels respected, trusted, and understood. 4. Make specific and clear requests (what you want, not what you don’t want), and make them requests rather than orders. |
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